What Is AliExpress Tracking And How Does It Work?

If you’ve purchased items from AliExpress, an online retail service based in China that’s owned by the Alibaba Group, you’ll naturally want to know how you can track your purchase.

What is AliExpress tracking? This is basically a way for you to be able to track your order so that you know when delivery of it is expected.

However, there are some important things you should know about AliExpress tracking, such as different ways in which to do it. Let’s explore how it works so that you can feel more confident about ordering items online.

How Can You Track Your AliExpress Order?

You have to meet a few important conditions before you will be able to track your order.

The seller from whom you’ve purchased an item has to share the shipping details with you and these need to include the parcel tracking code and delivery time.

Once you have purchased the item from the seller, he or she needs to send you this information. When you have received the parcel tracking code, you will be able to access information pertaining to your delivery directly from the AliExpress website.

How to track your parcel from AliExpress:

1. Go to the AliExpress website, and choose the “My orders” section.
2. Choose your order and click the “Details” option.
3. The order details will be shown, which will include the tracking number. Copy the tracking number and paste it in the form, then click “Track shipment.”
4. Once there is information about your parcel, you will see it displayed.

What Happens If You Don’t Get Your Tracking Code From The Seller?

A reason why it’s important for sellers to give buyers their tracking information is that it encourages trust between the two parties.

However, if you find yourself in a situation where the seller won’t provide you with the shipping and order details so that you can track your parcel, don’t worry.

You can still get your hands on this information by going to the AliExpress website and finding your order.

Should You Track Your Parcel With Ship24 Instead?

When you have your parcel tracking code, you should consider tracking your order by heading over to the Ship24 website.

Ship24 is a universal tracking system where you’ll be able to punch your tracking number into the search bar and receive precise information about your order. As a bonus, the tracking number will be saved in the search history, which makes it much easier for you to keep checking on the status of your parcel.

While you can view the order status on the AliExpress website, it’s better to use Ship24 as it works with many logistics providers and couriers that are used by sellers.

This is what makes it such an accurate tracking website to provide you with updated information about your parcel.

What Does Your Order Tracking Update Mean?

There are lots of different order statuses that you might encounter when you’ve purchased from AliExpress. Some of these are pretty straightforward while others are a little confusing. Here’s a rundown of all the terms.

Order received. This order update means the order has been received by the seller and he or she will get back to the buyer within a reasonable amount of time to give them information pertaining to the order shipment and tracking.
Awaiting clarification. This means that there’s an error with the order, such as that the buyer hasn’t provided the seller with information to complete it. For example, perhaps the item quantity or color has not been specified. This has to be completed before the order can be processed.
Order unfulfillable. If you receive this update, it means the product you want to buy can’t be delivered internationally.
Order amount. This means the seller has provided the buyer with the total amount that’s due, which includes shipping.
Purchased. This means that the order has been bought and it’s on its way to the warehouse so that it can be dispatched.
Order packed. This means that the product has been prepared for dispatch.
Order consolidated. This means the products that have been purchased have been put together in a single package.
Order invoice. The order invoice has been uploaded.
Shipped. The package has been shipped.
Order arrived. The package has reached its destination.
Order abandoned. This update means that there’s no information about the order and this usually happens because the buyer has not provided the seller with information he or she needs so that the order can be completed.

Why Has Your Tracking Number Changed?

If you’ve noticed that your parcel tracking number has changed, this is as a result of how the parcel will be handled by different couriers in different countries.

This is what can make it impossible for you to track the parcels and it’s not always a convenient situation, especially if you have more than one parcel in the works.

The best solution to this problem is to stick to your original tracking number and check for updates on its shipment via Ship24. Since this website offers such a comprehensive tracking service, it will be able to detect changed tracking numbers.

What About Tracking ePacket Parcels?

ePacket is a shipping option that’s provided by third-party logistics providers in Hong Kong and China to let sellers have quicker and more affordable ways of sending light packages to buyers.

This is an option you can choose from AliExpress when shopping online – you’ll see it offered as an option by marchants. However, to qualify for this shipping method, your parcel can’t weigh more than 4.4 pounds and it can’t be more expensive than $400.

If you have chosen the ePacket option, you will have to track your parcel on the ePacket website. Once there, punch in your parcel tracking number in the “shipment number” field. Enter your six-digit code into the “click the verification” field.

Note: if the number starts with LK, LQ, LF, LM, LN, LX, LW, or BZ, this is a sign that the parcel will be sent via ePacket.

Is AliExpress Safe?

If you’ve never purchased items from AliExpress before, you might wonder if it’s a safe and legit website.

The good news is that it does have features in place to make shopping safer for customers. These include the following:

Full refunds. If you don’t receive your order, you can get a full refund from AliExpress. You can also claim a full refund if the delivery doesn’t arrive to you within the timeframe set by the seller.
Full or partial refunds. Sometimes you have the choice to get a full or partial refund, such as if your item is very different from what the seller specified. You will be able to choose between returning the item for a full refund or keeping it but getting a partial refund.

When shopping on AliExpress it’s important to ensure that you choose to purchase items from reputable sellers, as this can make the whole online shopping experience much safer and more reliable.

To find reputable sellers, a good method is to go to a seller’s page and select the “feedback” option. Here you will gain information in the form of positive feedback percentages and feedback scores.

The scores are important because they are the total of all seller ratings that have been converted into points. Both four- and five-star ratings are the equivalent of one point, while three stars are no points. One- and two-star ratings both deduct a point.

On this page, you’ll also gain star ratings that pertain to certain categories, such as “item as described” and “shipping speed.” These will give you a better idea of how well the seller has fared in different categories and if purchasing from them has been a pleasant or terrible experience.

Can You Get AliExpress To Ship Faster?

Some people have complained that their AliExpress purchases have taken a long time to ship. So, how long does AliExpress take to ship your order?

It depends on the shipping method you’ve chosen. If you’ve chosen the standard shipping option, you can expect your parcel to reach you within 15 to 45 days from when the parcel was sent.

If you’ve chosen the premium shipping option, you can expect it within seven to 15 days from when the parcel was sent.

Sometimes, the timeframes can end up being longer, which isn’t unusual for international travel (the items are coming from China, after all), but there are some things you can do to try to speed up the delivery process.

Look for sellers with local warehouses. Check to see that the supplier of the product has a warehouse in your region. So, if you’re in Australia, look for a supplier that will ship the product to you from a warehouse they have that’s located in your country.
Search for top-rated sellers. Earlier in this article, we gave you information about how to find sellers who can provide you with reliable service, and choosing such reputable sellers will also help you to get your products faster without delays.
Avoid free shipping. While free shipping sounds great, bear in mind that sellers will use the most cost-effective services to ship their products to buyers free of charge. This means that the goods will be sent with the slowest shipping option.

AliExpress Pros And Cons

Interested in purchasing from AliExpress? Here are some pros and cons to consider before you go ahead.

Pros

You can find many products on AliExpress that are budget-friendly. This is because most of the merchants who sell items on AliExpress are based in China. They also source their merchandise from manufacturers in China, which keeps their costs down.
There is free shipping available on almost all products that are on the site. Since merchants are able to keep their costs down, this has the positive effect of making them afford cheaper shipping options.
There is buyer protection available so that you can get refunds if you’re not satisfied with your purchase, as we mentioned earlier in this article.
There is seller transparency, thanks to how buyers can review their shopping experiences.

Cons

You might have to wait a long time for your purchases to arrive, but with the tips we’ve already covered in this article you might find ways around the situation.
Although there are free shipping options available, choosing these can cause you to wait even longer for your order to arrive.
Some of the sellers on AliExpress don’t accept PayPal. You will have to make use of the other payment methods that are available, such as debit/credit cards.
There are sometimes tons of the same items on AliExpress, which makes it difficult to differentiate between authentic and imitation items.

Conclusion

If you want to purchase items from AliExpress, you might have questions about how to track your order. In this article, we’ve featured information about how to do this as well as how to get faster shipping.

We’ve also looked at whether or not AliExpress is safe to buy from so that you will feel more confident the next time you want to spoil yourself.

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